How Do I Create a Folder?

The Inbox, Drafts, Sent, Trash, and Spam are system folders and cannot be created or deleted.

To create a new folder:

  1. Click the Create or Subscribe to a Folder icon above the folder list on the left-side navigation panel.

    A drop-down list appears.

  2. Click New Folder from the menu.

    The Create Mail Folder dialog box appears.

  3. Enter a name for the folder in the New folder name field and click Create.

    An empty new folder is created below the System Folder.  New folders are created in alphabetical order below system folders.  

You can also create a subfolder within another folder. For example, you have a folder named Vacations.

To create a new folder named Hotels within the Vacations folder, perform the following steps:

  1. Click the existing folder. Vacation for example to highlight it.

  2. Click the New Folder icon above the folder list. Alternatively, right-click the selected folder and click New Folder.

  3. Enter a name for the new folder and press Enter.

    The new folder Hotels appears in that list of subfolders.

    Alternatively, you can create a folder while performing other operations such as moving a message to another folder, setting vacation response, or mail filters.

To create a folder while performing other operations:

  1. Click New Folder that appears at the lower left-side corner of the dialog box.

    A text field appears.

  2. Enter the name of the folder you want to create.

  3. Press the Enter key on the keyboard, or click anywhere within the dialog.

    The default location is the main tree under which the new folder is created. To create subfolder, place the cursor on the folder under which you want to create a new folder.

Press the Esc key to cancel the new folder creation. To rename or delete the folder, right-click the folder in the dialog and select Rename or Delete from the list.