How Do I Reply To a Message?

You can respond to a message by clicking the Reply icon on the toolbar.

To reply to a message:

1. Click the Reply icon. To reply to the sender and all the recipients, click the downward arrow provided in the icon.

   A drop-down list of options appear with the following options:

   • Reply: Select this option to reply to the sender.

   • Reply All: Select this option to reply to the sender and to other recipients of the message.

   The mail compose tab appears with the names of the recipients included in the To and Cc fields as appropriate. The subject of the original message is prefixed with Re:, and the original message appears inline.

2. If you have configured Convergence for multiple sender identities, select the identity you want to use for this message by selecting an option from the From drop-down list. If you have not configured multiple sender identities, the From field does not appear. The default identity is used. For more information, see Sender Identities.

3. (Optional) Enter the email addresses of additional people who should receive your message in the To field. Use a comma to separate multiple addresses.

   Alternatively, click the Address Book icon next to the To field to select email addresses. To send a copy to a recipient, enter the email addresses in the Cc field or click the Address Book icon next to the Cc field to select email addresses.

   See How Do I Add Contacts from Address Book? for more information.

4. To send a blind copy to a recipient, click the Bcc icon.

   Optionally, click the Address Book icon next to the Bcc field to select email addresses from the saved list. This displays the Bcc field. Enter the email addresses in the Bcc field.

5. Enter the subject of your message in the Subject field.

   By default, the original subject is appended with Re: indicating this as a reply to the original message.

6. Click the Options icon on the top toolbar.

   The expanded message icons are shown.

7. From the priority drop-down menu, select the required priority.

   The options are Normal, Urgent, and Low. By default, messages are sent with normal priority.

8. From the Receipt drop-down list, select an option.

   The options are None, Read, Delivery, and Delivery and Read.

9. Select the Rich Text check box if you want to include rich text features in the mail editor.

10. Select the message text box, and enter the text of the message.

11. Click Send.